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Latest update: 2011-10-18
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Cancellations and Refunds
Cancellation of Registration
Notification of cancellation must be made in writing and sent to Congrex. Cancellation of registration will be accepted until 30 May 2011, up to which date the total amount will be refunded less a cancellation fee of SEK 500. For cancellations received after 30 May 2011, we regret that no refunds can be made.
Cancellation of Conference dinner
Notification of cancellation must be made in writing and sent to Congrex. Cancellation of social events will be accepted until 2 May 2011, up to which date the total amount will be refunded. For cancellations received after 2 May 2011, no expenses will be refunded.
Cancellation of Hotel Reservation
Notification of cancellation must be made in writing and sent to Congrex. Cancellation of any hotel reservation will be accepted until 2 May 2011, up to which date the hotel pre payment will be refunded less a cancellation fee of SEK 500. We regret that the hotel pre payment cannot be refunded for cancellations received after 2 May 2011.
If your reservation goes to no show i.e. you never cancelled or arrived at the hotel you will be charged for the total amount of your accommodation.
Full hotel pre-payment is required to guarantee your hotel reservation.
No room can be guaranteed until Congrex Sweden AB has received your hotel pre-payment.
If you are entitled to a refund please note that refunds will be made after the congress has been completed.
Inquiries
Please direct all registration, payment or hotel inquiries to Congrex at:
E-mail: mycobact.registration@congrex.com
Phone: +46 8 459 66 00
Fax: +46 8 661 91 25
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